Privacy Policy
Last updated:
Aug 11th 2026
1. Introduction
This Privacy Policy explains how Yuno Labs LLC ("yuno," "we," "us," or "our") collects, uses, and shares information when you use https://yunorx.com/, its subdomains, and any affiliated app (together, the "Services"). It is incorporated into our Terms of Use. Health information you share for care is handled by our affiliated providers under their HIPAA Notice of Privacy Practices; this Policy covers the information yuno collects as a technology platform.
By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.
By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.
2. Information we collect, use, and share
We collect:
Information you give us — name, contact details, date of birth, account credentials, health and treatment information you provide, billing information (processed by our payment processors), and anything you send us through forms, chat, surveys, or posts.
Information collected automatically — device and usage data such as IP address, browser and device type, pages viewed, and general location, gathered through cookies, pixels, SDKs, and similar technologies.
Information from others — data from our providers, pharmacies, analytics and advertising partners, and social platforms when you interact with us there.
How We Use Information
We use your information to provide, operate, and improve the Services; to facilitate care and pharmacy services through our affiliated providers; to process payments and orders; to communicate with you and provide support; to personalize and measure advertising and content; for research and analytics (in de-identified or aggregate form where possible); for security and fraud prevention; and to comply with law and protect our legal rights.
Cookies and Advertising
We and our partners use cookies and similar technologies for analytics and to deliver advertising on our Services and elsewhere, including interest-based ads from networks such as Google and Meta. You can manage cookies in your browser and opt out of interest-based advertising through the Network Advertising Initiative, the Digital Advertising Alliance, and Your Online Choices. We do not currently respond to browser "Do Not Track" signals.
How We Share Information
We share information with: our affiliates and subsidiaries; health care providers and pharmacies to deliver care and fulfill prescriptions; service providers that perform functions on our behalf (e.g., payment processing, hosting, analytics, advertising, customer support, shipping); and authorities or others where needed to comply with law, enforce our terms, prevent fraud, or protect safety. If our business is sold or merged, information may transfer as part of that transaction. We may also share information you post publicly and de-identified or aggregated data. We do not sell information that identifies you, such as your name or contact details.
SMS Communications and Mobile Information
When you opt in to receive text messages from Yuno Labs LLC (“Yuno”), we collect your mobile phone number, your consent preferences, and records of your opt-in and messaging interactions. We use this information to deliver the messages you have agreed to receive, respond to your requests, and maintain records of consent and opt-out requests.
Mobile Information Sharing
Regardless of other sharing provisions in this Privacy Policy, we do not share mobile information with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be sold, rented, or transferred to another business for its own messaging purposes.
We may disclose the information necessary to service providers that help us operate and deliver our text messaging program, solely to perform those services on our behalf. These providers are not permitted to use this information for their own marketing or to obtain consent to contact you independently.
Your Messaging Choices
Message frequency varies based on the messaging program you join and your interactions with Yuno. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. After opting out, you may receive one final message confirming your request, and no further messages will be sent through that program unless you opt in again.
For assistance, reply HELP or contact us at hello@yunorx.com or 888-886-4049. For additional information, please review our Terms of Service.
Information you give us — name, contact details, date of birth, account credentials, health and treatment information you provide, billing information (processed by our payment processors), and anything you send us through forms, chat, surveys, or posts.
Information collected automatically — device and usage data such as IP address, browser and device type, pages viewed, and general location, gathered through cookies, pixels, SDKs, and similar technologies.
Information from others — data from our providers, pharmacies, analytics and advertising partners, and social platforms when you interact with us there.
How We Use Information
We use your information to provide, operate, and improve the Services; to facilitate care and pharmacy services through our affiliated providers; to process payments and orders; to communicate with you and provide support; to personalize and measure advertising and content; for research and analytics (in de-identified or aggregate form where possible); for security and fraud prevention; and to comply with law and protect our legal rights.
Cookies and Advertising
We and our partners use cookies and similar technologies for analytics and to deliver advertising on our Services and elsewhere, including interest-based ads from networks such as Google and Meta. You can manage cookies in your browser and opt out of interest-based advertising through the Network Advertising Initiative, the Digital Advertising Alliance, and Your Online Choices. We do not currently respond to browser "Do Not Track" signals.
How We Share Information
We share information with: our affiliates and subsidiaries; health care providers and pharmacies to deliver care and fulfill prescriptions; service providers that perform functions on our behalf (e.g., payment processing, hosting, analytics, advertising, customer support, shipping); and authorities or others where needed to comply with law, enforce our terms, prevent fraud, or protect safety. If our business is sold or merged, information may transfer as part of that transaction. We may also share information you post publicly and de-identified or aggregated data. We do not sell information that identifies you, such as your name or contact details.
SMS Communications and Mobile Information
When you opt in to receive text messages from Yuno Labs LLC (“Yuno”), we collect your mobile phone number, your consent preferences, and records of your opt-in and messaging interactions. We use this information to deliver the messages you have agreed to receive, respond to your requests, and maintain records of consent and opt-out requests.
Mobile Information Sharing
Regardless of other sharing provisions in this Privacy Policy, we do not share mobile information with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be sold, rented, or transferred to another business for its own messaging purposes.
We may disclose the information necessary to service providers that help us operate and deliver our text messaging program, solely to perform those services on our behalf. These providers are not permitted to use this information for their own marketing or to obtain consent to contact you independently.
Your Messaging Choices
Message frequency varies based on the messaging program you join and your interactions with Yuno. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. After opting out, you may receive one final message confirming your request, and no further messages will be sent through that program unless you opt in again.
For assistance, reply HELP or contact us at hello@yunorx.com or 888-886-4049. For additional information, please review our Terms of Service.
3. Your choices
Your Choices
You can opt out of marketing emails using the unsubscribe link in those messages, or by contacting us below. We may still send you operational messages about your account and transactions.
You can opt out of marketing emails using the unsubscribe link in those messages, or by contacting us below. We may still send you operational messages about your account and transactions.
4. California & Nevada Privacy Rights
If you are a California resident, you have the right to know the categories and specific pieces of personal information we collect, use, and disclose; to access or receive a copy of it; to request correction or deletion; and to opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising. We will not discriminate against you for exercising these rights. Note that some information (such as medical information governed by health-privacy laws) is exempt from the CCPA. The categories of personal information we collect include identifiers and contact details, commercial and transaction data, financial information, internet and device activity, general and (with permission) precise geolocation, demographic data, photos you provide, content you post, and customer-service records. We disclose these to the categories of recipients described in "How We Share Information" above. Because making certain online identifiers available to advertising partners may be considered "sharing" or a "sale" under California law, you may opt out using the advertising opt-out tools listed above. To exercise any other right, email us at hello@yunorx.com with your name, the email and address associated with your account, and the right you wish to exercise. We will verify your identity before responding.
Nevada Privacy Rights
Nevada residents may opt out of any future sale of covered personal information by emailing hello@yunorx.com. We do not currently sell such information.
Nevada Privacy Rights
Nevada residents may opt out of any future sale of covered personal information by emailing hello@yunorx.com. We do not currently sell such information.
5. How we protect, retain, and change
How We Protect Information
We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Keep your account password confidential.We keep your information only as long as needed for the purposes described here and as required by applicable law.
Retention
We keep your information only as long as needed for the purposes described here and as required by applicable law. RetentionWe keep your information only as long as needed for the purposes described here and as required by applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Revised" date above shows when it last changed. Material changes will be communicated as required by law, and your continued use of the Services means you accept the updated Policy.
Contact Us
YUNO LABS LLC
8 The Green Ste B, Dover, DE 19901
888-886-4049 · hello@yunorx.com
We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Keep your account password confidential.We keep your information only as long as needed for the purposes described here and as required by applicable law.
Retention
We keep your information only as long as needed for the purposes described here and as required by applicable law. RetentionWe keep your information only as long as needed for the purposes described here and as required by applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Revised" date above shows when it last changed. Material changes will be communicated as required by law, and your continued use of the Services means you accept the updated Policy.
Contact Us
YUNO LABS LLC
8 The Green Ste B, Dover, DE 19901
888-886-4049 · hello@yunorx.com